While our primary goal and focus is to provide you with optimum oral health care in a warm and welcoming environment, we have found it beneficial to advise our patients of our policies in advance.
We will help answer insurance related questions, but it is ultimately your responsibility to know and understand your own dental benefits. Any help provided by Stowe Dental Associates team members is simply that, and is not a guarantee of actual benefits, coverage, or payment. You must reach out to your dental insurance provider to get exact details. We are happy to assist in providing treatment plans and submitting for pretreatment ESTIMATES. The estimated uninsured portion of your treatment is due at the time of your appointment.
We carefully select the dental benefits companies with whom we are “in network.” These decisions are made with the best interests of our patients in mind, so that we may provide optimal and appropriate care. If we are not in network with your plan, it is because we feel that the insurance company is asking us to compromise our standards for excellent patient care. This may include the insurance company dictating the types and frequencies of procedures performed and the materials we are permitted to use. These are clinical decisions and should be made by the dentist and patient.
Regardless of insurance coverage, we offer a payment plan called Care Credit that allows you to begin treatment immediately and spread out the payments of the uninsured portion of your treatment. *SUBJECT TO CREDIT APPROVAL. Applying for Care Credit only takes a few minutes and there is no fee to apply. The toll-free number is 1-800-365-8295, or you can apply online at CareCredit.com.
Scheduled appointments require a 24-hour cancellation notice. Keeping in mind those appointments are reserved exclusively for you. If you are unable to make it, other patients are eager to be scheduled and we need time to contact them.
A returned check fee of $25.00 will be added to your account balance and is collectable.
We thank you for your commitment to our dental team and value you as a patient. Please feel free to contact our office if you have any questions about these policies.